Question 1

What do I do if the box is damaged or parts are missing on delivery?

Accepted Answer

Inspect delivery immediately. Contact customer service within 14 days for replacements or resolutions.

Question 2

Do you offer same-day or next-day delivery?

Accepted Answer

No, but expedited shipping options may be available through customer service.

Question 3

Where do you deliver?

Accepted Answer

We currently deliver to the contiguous United States, excluding California, Alaska, and Hawaii.

Question 4

My delivery is damaged, what do I do now?

Accepted Answer

Photograph the damage and contact customer service for replacements or a resolution.

Shipping & Delivery

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